Dharm Bhakti Technology

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ABOUT US

Founded in 2007, Dharm Bhakti Technology specializes in developing cutting-edge technological solutions for the diamond industry.

Dharm Bhakti Technology is among the few global companies that provide comprehensive technology solutions for diamond manufacturing, ranging from diamond analysis and planning to processing, cutting, blocking, polishing, and secure diamond trading.

As an industry leader, Dharm Bhakti Technology introduced laser diamond cutting technology in India. Today, its advanced technological solutions utilize innovative laser technology, delivering increased productivity at reduced costs. These solutions focus on maximizing automation and minimizing resource-intensive finishing processes.

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OUR SERVICE CYCLE

Our mission is to deliver excellence and ensure 100% customer satisfaction every day.

OUR DEDICATION

GET COMPLAIN

Our trained and knowledgeable telecallers are capable of accurately understanding the customer's requirements and informing them about the service engineer's availability. They also provide assurance of timely and efficient service.

COMPLAIN ANALYSIS

When a complaint is logged by our telecaller, it is allocated to a service engineer. The engineer reviews the complaint carefully to guarantee the customer’s requirements are met promptly and effectively.

OUR SPECIALIST

All of our service engineers are furnished with modern tools and equipment. We have dedicated specialists for every type of machine-related issue. Additionally, our engineers explain the cause of the problem to the customer and offer thorough guidance.

FEEDBACK

Once the complaint is completed, our telecaller reaches out to the customer to discuss the service provided and request feedback on their overall experience.

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